MASQUE VIVANT
Tax excluded. Shipping calculated at checkout
Deep cleaning mask for any type of skin. Prevents pores from enlarging, in time will shrink pores.
The benefits of this mask are astonishing: evens out skin, shrinks pores, makes skin tight, prevents wrinkles; itโs like a daily face lift.โ
This thick gel helps regulate sebum secretion, purifies and tightens pores, revealing a brighter, even complexion.
How to use:
Avoid the eye area.
- Apply Masque Vivant over all the face, neck and cleavage.
- Leave for 15 minutes, moisten the mask and rinse off at least twice with warm water.
- For seborrheic skin mix a pinch of bicarbonate of soda and a few drops of Complexe Iribiol with Masque Vivant and apply the frothy mixture in a thin layer over the entire face, neck and cleavage.
Actions:
- Helps regulate sebum secretion.
- Purifies and tightens pores.
- Revitalizes and stimulates epidermal functions.
- Revives and brightens the complexion.
Ingredients:
- Regulating and purifying agent: Yeast Extract.
- Soothing agents: Cucumber and Witch Hazel Extracts.
- Moisturizing agent: Lactic Acid.
Inci:
YEAST EXTRACT, WATER (AQUA), PROPYLENE GLYCOL, BENTONITE, KAOLIN, ALCOHOL DENAT., CUCUMIS SATIVUS (CUCUMBER) FRUIT EXTRACT, GLYCERIN, VINEGAR (ACETUM), LACTIC ACID, HAMAMELIS VIRGINIANA (WITCH HAZEL) BARK/LEAF/TWIG EXTRACT, HYPERICUM PERFORATUM FLOWER/LEAF/STEM EXTRACT, ACACIA SENEGAL GUM, XANTHAN GUM, SODIUM BISULFITE.
BR Skin Reaction Policy ๐
At Loshen & Crem, we want to ensure you have the best experience possible with our brands. That's why we highly recommend having a consultation with one of our skin experts before purchasing any Biologique Recherche product.
In case of any reaction, they require images of the reaction, product, lot number on the bottom of the box OR product, and proof of an online consultation with one of our skin experts to ensure that they can assist you in the best possible way.
If you decide to purchase without a consultation and experience any reaction, we won't be able to provide a refund. However, we're always here to help you find the best products for your skin and answer any questions, so please don't hesitate to contact us.
Free Express Shipping with orders over $199
Available at our Edmonton Boutique
Ship to Canada only
Pickup available at Loshen & Crem
Usually ready in 24 hours
MASQUE VIVANT
100 ml
Loshen & Crem
5238 Windermere Boulevard
Edmonton AB T6W 0L9
Canada
Returns & Refunds
At Loshen & Crem, we understand that sometimes, even the most carefully chosen product might not be "the one."
- Returns: You have 30ย days from delivery to return any unopened and unused products in perfect conditionโjust as they arrived.
- Refunds: If your return reaches us within 30 days of purchase, youโll have the choice between a refund or store credit (your preference, naturellement). After 30 days, store credit is your only option. Beyond 40 days, refunds and credits are no longer possible.
Final Sale Items
For transparency, certain items areย final saleย and not eligible for return or exchange:
- Products on sale
- Products marked โFinal markdownโ on our online store
- Gift cards
- Promotional kits and deluxe samples
- Limited-edition or seasonal item
Shipping Policy
At Loshen & Crem, we take delivering your skincare treasures trรจs seriously. From Canada to the U.S., weโre here to ensure your beauty cabinet is always well-stocked.
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Free Shipping:
- Canada: Complimentary EXPRESS shipping on orders over $199 CAD (after discounts and before taxes).
- United States: Complimentary EXPRESS shipping on orders over $250 USD. We are temporarily pausing USD payments at the moment. Apologies for the inconvenience, and thank you for your understanding!
- During our annual sales, enjoy free EXPEDITED shipping for orders over $250 CAD (or $350 USD).
- For smaller indulgences, shipping is $24.95 CADย within Canada and $30.95 USD to the U.S.
P.S. We ship to P.O. Boxes via Canada Postโbut not during strikes. Cโest compliquรฉ.
Processing Time:
We aim to dispatch your order withinย 2 business days, though peak sales and payment verifications may require a touch more patience.
Please note that if you make any changes with the courier after the dispatch, our carrier will charge a $32 fee. In addition, we will have to withdraw the Free Express shipping option from your SkinSkinGlow points account. We appreciate your understanding.
Our processing time starts from the moment your order is successfully submitted and may take up to 2 business days to dispatch your order. However, please be aware that processing and handling time may be extended during peak sale periods. Before we can ship your order, we may need to hold your order for payment verification and confirm your details with your card issuer.ย
We will do our very best to minimize delays.
Shipping Rates & Delivery Times
Estimated Delivery Times (Canada):
- British Columbia & Alberta: 1โ2 business days
- Manitoba & Saskatchewan: 1โ2 business days
- Quebec & Ontario: 1โ2 business days
- Atlantic Provinces: 1โ3 business days
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United States: Delivery times vary by region:
- Zone 1: Eastern States โ 3โ4 business days
- Zone 2: Central States โ 4โ5 business days
- Zone 3: Western States โ 5 business days
Remote areas may experience longer shipping times.Please Note: Shipping windows are estimates and not guarantees. Delays may occur due to weather, traffic, or additional verification processes.
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Shipping Address Details
For a smooth delivery, please provide all relevant information, including buzzer codes, directional suffixes (North, South, etc.), or special instructions.
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Address Changes: Once your package has left our warehouse, address updates cannot be made. If you need to make changes before dispatch, email us at info@loshen.ca with your order details.
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Carrier Fees: Any changes made with the courier after dispatch will incur a $32 CAD fee, and the Free Express Shipping option will be deducted from your La Crรจme Points account.
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Tracking Your Order
All shipments include tracking information, so you can follow your package from our warehouse to your door. A confirmation email with your tracking number will be sent once your order is dispatched.
Damaged or Lost Packages
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- Damaged Parcels: If your order arrives damaged, please contact us at info@loshen.ca with photos and details. Weโll work to resolve the issue promptly.
- Lost or Stolen Packages: If your package is marked "delivered" but hasnโt arrived, please contact the carrier directly to file a claim.
Tips to Avoid Lost or Stolen Packages:
- Opt for a signature upon receipt (required for orders overย $350 CAD).
- Have your package delivered to your workplace.
- If youโre not home on the expected delivery date, ask a neighbor to receive your package.
Unclaimed Parcels
If your package is returned to us unclaimed, weโll issue a refund minus a $24.95 CAD return shipping fee.
Free Samples
We believe every order deserves a little extra care! Expectย 1โ3 complimentary samples selected by our Skincare Specialists to perfectly complement your order.
Loyalty Rewards: La Crem Points
Earn La Crรจme Points with every purchase and redeem them for future orders. From time to time, we also offerย Free Gifts With Purchase (GWP) for select brands, but these are available only while supplies last.
At Loshen & Crem, we aim to deliver excellence at every step of your skincare journey, with care and a touch of elegance. Questions? Donโt hesitate to reach outโweโre always happy to assist!
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